Immediate loss checklist
What to do when someone dies
The first hours after a death are confusing. Start with the legal pronouncement, protect the home and important belongings, choose who will coordinate decisions, and avoid signing any funeral contract until you understand the options and prices.
Immediate steps
- 1
Call 911 if the death was unexpected or happened outside medical care.
- 2
If the person was in hospice, call the hospice nurse before calling a funeral home.
- 3
Ask for an official pronouncement of death from the appropriate medical professional.
- 4
Notify close family members and identify the legal next of kin.
- 5
Choose a funeral home, cremation provider, or body transport provider.
- 6
Order multiple certified death certificates after the death is registered.
- 7
Secure the home, pets, vehicles, medications, and valuables.
- 8
Begin notifying Social Security, employer, banks, insurers, and benefit providers.
Documents to gather
- Legal name, date of birth, Social Security number, and address
- Military discharge papers, if applicable
- Life insurance and prepaid funeral documents
- Advance directive, will, or estate contact information
- Employer, benefits, pension, and bank account information
Decisions to pause on
Do not rush into an expensive package because you feel pressured. You can ask for a General Price List, compare cremation and burial options, choose only the services you want, and bring in a death doula or planner for support.
Get a plan for your situation
Renidy can help you sort the next steps, compare providers, and understand what needs to happen today versus what can wait.
Common questions
Who should I call first when someone dies?
If the death is unexpected, call 911. If the person was in hospice, call the hospice nurse. If the death happened in a hospital or care facility, staff will guide the next step.
How many death certificates do families usually need?
Many families order 5 to 10 certified copies because banks, insurance companies, estate matters, and benefits often require official copies.
Do I have to choose a funeral home immediately?
You usually need to arrange transport within hours, but you do not have to buy a full funeral package immediately. Ask for itemized pricing before signing.