How this works
Kind does not mean careless.
A memory page holds real grief and real names. Here is exactly what happens to what you share — in plain words, because that is the only honest way to write this page.
The family sees everything first.
When you share a memory, it does not appear on the page. It goes to the family. They decide whether it becomes public, stays private to them, or is removed.
That is true for words, photos, songs, places — everything.
Your memory stays yours.
You can ask us to edit or remove anything you submitted, at any time. Write to us from the page and we will take care of it — no account needed, no forms to fight.
If you asked for a reminder, we keep the contact you gave us for that purpose only. If you didn't, we don't keep a way to reach you.
Anyone can report something that seems wrong.
Every published memory has a small Report link. Reporting hides the memory from the page immediately, until the family has looked at it.
A person reviews reports — this is not left to software.
What Renidy stores, and does not.
We store what you type and attach, the name you sign it with, and when you sent it. We do not sell it, use it for advertising, or show it anywhere except the page you gave it to.
Renidy never collects money on a memory page. If the family chooses a fund, the link goes directly to their own page.
Families control their page.
The person who starts a page receives a private family review link. Immediate family can also request access from the page itself — a person from Renidy verifies every claim before anything is granted.
To take a whole page down, the family asks once. We do it.
Questions, corrections, removals — anything at all: [email protected]. A person answers.
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